Security

The security of your personal information and your online banking transactions is of utmost importance to HSBC. We maintain strict security standards and procedures to prevent unauthorised access to your information.

The Security of Our Systems:

128-Bit SSL Encryption

HSBC requires the use of 128-bit Secure Socket Layer (SSL) Encryption, with all Personal Internet Banking applications and online application forms, which is the industry standard encryption used for internet banking applications. Encryption converts your data (i.e. when you apply for a loan or credit card at HSBC or when you use Internet Banking) into an encoded form before it is sent over the Internet. The encryption helps keep your information private between the bank's computer system and your Internet browser.
To determine if the browser you are using supports 128-bit encryption try a browser check.

Internal Systems Encryption

HSBC employs multiple levels of encryption with multiple encryption algorithms on and between internal systems to help ensure your data is kept secure and inaccessible to unauthorised users.

Firewalls

HSBC uses firewalls to block potentially destructive information from entering our computer systems and to prevent unauthorised access. Firewall software can be installed on business and home computers as a barrier against hackers and viruses.

Security Device

HSBC Bank Georgia is committed to safeguarding your sensitive financial information. We have introduced a Security Device, needed to access Business Internet Banking. Each Security Device generates a series of single-use Security Codes unique to the user's account. By using these Security Codes together with your Username and Password, your online security is increased.

Server Gated Cryptography (SGC)

HSBC uses Server Gated Cryptography or SGC, which allows a browser using 40-bit SSL encryption to function as 128-bit encryption for the duration of the online banking session. This helps keep your online banking transaction information as secure as possible without having to download an updated browser.

Keeping Your Online Sessions Secure:

Secured Sessions

Your HSBC Internet Banking session is protected in a "secured" environment through Secured Socket Layer (SSL) encryption. SSL technology is used within your Internet Banking session to encrypt your personal information before it leaves your computer to help ensure no one else can read it. Depending on your browser setting, a pop-up window will appear to notify you that you will be entering a secured page. You will know when you are on a secured HSBC page when you see the "https://" before the web address. A padlock symbol in the lower right hand corner of your browser window will also be present. A closed padlock indicates that your HSBC online session is in a "secured" environment.

For Business Internet Banking:

Log On and Password Feature

Each Business Internet Banking User Name, Password and Security Device is unique to the specific individual. The system of a personalised user name helps restrict access to your Business Internet Banking account. To benefit fully from this protection, you must ensure that your Business Internet Banking User Name(s) and Password(s) are kept secure and secret at all times.

Log On Attempts

For added security, we protect your online banking access by tracking the number of log on attempts. After a number of incorrect password attempts, we will immediately disable online access. You will then need to contact HSBC to re-establish access either by phone (completed online).

Session Time-out

For your protection, HSBC includes a Session Time-out feature for your online banking session. If your Internet banking session remains idle for a given time, your session is ended automatically. This is done to help protect your accounts from unauthorised access if your PC is left unattended or you have not logged-off your Internet banking session.

Secure Email

To protect any private information you may send to us via email, HSBC provides a secure email feature within Business Internet Banking so that your correspondence and your information remains between you and HSBC.

Important Note: If your Internet Banking password has been compromised, please immediately contact us.